Movistar Arena Tickets

There is no cloakroom service at sporting events or basketball games. At other events, it depends on the weather and the need for warm clothing, as well as the type of event scheduled.

For food, you may bring pre-packaged food that does not require cutlery. Glass containers are not permitted. For drinks, please note that they must be in plastic containers without caps and no larger than 50cl (small bottles). Alcoholic beverages are not allowed.

The nearest Metro stops are Goya (L4 and L2) and O'Donnell (L6).

The closest EMT bus lines are 143, 56, 2, 71, 28, 21, 53, 15, 63, 43, 30, 29 and C.

There is a 24-hour public parking garage beneath the venue. It is accessible from Goya Street and Jorge Juan Street. For more information, please contact New Capital 2000 directly.

They are on the corner of Jorge Juan and Lombia streets, going down the first set of stairs from the street.

No. According to regulations, smoking is not permitted inside the venue during any performance. The use of electronic cigarettes or vaping devices is also prohibited. A designated smoking area is available outside, which you may access once the concert has begun. Please ask our ushers or security personnel for directions.

The rules depend on the specific event. When buying tickets at official outlets, you should check the specific conditions set by the organizer.

It depends on the specific conditions of each event. The venue's general rule states that children under 14 must be accompanied by an adult, but each organizer sets their own age limit, which may be 16 or 18. Check the specific conditions on each event's information page or when purchasing tickets. In any case, minors attending the venue will be identified with a wristband displaying the phone number of the adult responsible for them during the event.